Consumer dispute cases

Consumer vs Used-car dealer — Hoshiarpur vehicle dispute

The District Consumer Disputes Redressal Commission in Hoshiarpur, Punjab, ordered a used-car dealer to refund Rs 2.51 lakh to a customer after finding the dealer sold a blacklisted Maruti WagonR without verifying its legal status. The commission noted the vehicle was subject to ongoing legal proceedings before the Punjab and Haryana High Court.

Life Insurance Corporation of India vs Legal heirs of the deceased — Claim for double accident benefit

The Punjab State Consumer Disputes Redressal Commission ruled on an insurance dispute regarding whether the death of a policyholder in a pre-planned murder by gangsters qualifies as an 'accidental death' for the purpose of a Double Accident Benefit. The Commission overturned a Moga District Commission order, finding that the insurer could not deny the benefit in the absence of a specific exclusion clause in the policy.

Passengers vs Alliance Air Aviation Ltd — Hyderabad–Mysore flight cancellation compensation case

Following the cancellation of a Hyderabad–Mysore flight, 33 passengers initiated a consumer dispute against Alliance Air Aviation Ltd. The Telangana High Court directed the airline to comply with consumer forum orders to provide compensation, which was subsequently fulfilled by the airline after non-bailable warrants were issued by the consumer court.